How can I place a pre-order?
If a bike is available for Pre-Order, you'll see a button that says "PRE-ORDER". Just click that button to place your pre-order.
If a bike says "SOLD OUT", then it is not available for pre-order. However, you can get added to the email list to be notified when pre-orders are available. To do be notified when a model is available for pre-order:
Pre-order payment policy
Your credit card will be charged immediately when you place your pre-order. Your pre-order is cancelable and fully refundable.
If you need to cancel a pre-order contact us and we'll take care of it!
Pre-Order Dates
We do not open pre-orders for a shipment until we have a good amount of confidence in the ship date. That being said, the estimated delivery dates listed on our website are based on the best information that we have at the moment. This year has seen a combination of sharp increase in demand and production and logistic disruptions, which makes our lead times less predictable than usual. While we cannot control every variable, we pledge to be honest and transparent about lead times.
Please make sure you understand and are OK with this risk when placing pre-orders.
Our pledges about ship dates:
Current Estimated Pre-Order and Ship Dates