We appreciate that you put your trust in us when you order a bicycle sight unseen. We’re confident that the lucky person who’s going to ride this bike will love it. To be sure, we encourage you to buy it, try it out on a clean dry surface and if for any reason you don’t love it, you can return it to us within 30 days for an exchange or a full refund. We even pay the return shipping. Just make sure to hold onto the original packaging until you know it’s right.