ZuluFour//Outlet

Size Guide Prevelo Outlet: Used bikes ready to be adopted by new riders.
Spec
Condition

Outlet bikes ship in 1 to 2 business days
Wheel Size
24 inches
Approx. Age Range
8 to 11 years
Speeds
12

Trail Optimized

$49 Shipping
in the Continental USA
Checked and Tuned
Each outlet bike is checked & tuned prior to shipment.
Easy Assembly
Includes all the tools you need & easy instructions.
Pre-Loved Outlet Bikes
Loved by a previous rider.
Ready for a new rider.

Prevelo Outlet Bikes

What are Prevelo Outlet Bikes and where do they come from?

They are typically bikes that were returned, exchanged, came in from our Trade-Up program, or were used as demo or promotional bikes.

 

What do the the different condition grades mean?

Kids are rough on their bikes. Kids bikes get scratched and scuffed quickly. Don't worry, Prevelo bikes are built to take it and these signs of love are cosmetic. Here at Prevelo we love seeing bikes that looks like they've been ridden. If a bike is too shiny we get worried that it spent its life parked in a garage and lonely - something that we consider bike abuse.

 

Good Condition:  The bike may have been ridden.  You can expect to see packaging that looks like it has been shipped before, and there might be mild signs of use like some dirt on the tires, and mild scrapes and scuffs.  Here's what to expect on Good Condition bikes:
  • Minor cosmetic scratches and scuffs, especially on the brake levers, fork, derailleur and frame dropouts
  • Minor cosmetic scuffs and wear on the pedals and grips
  • Tire wear

 

Fair Condition: Have normal signs of use by a child.  Here's what we consider normal signs of use:

  • Significant cosmetic scratches and scuffs, especially on the brake levers, fork, derailleur and frame dropouts
  • Significant cosmetic scuffs and wear on the pedals and grips
  • Tire wear
  • Dirt

All Outlet Bikes, both Good and Fair Condition, are shipped in good (and safe) operating condition.

 

Can I see some examples of Good Condition vs Fair Condition?

Sure.  Here are some examples of each grade.  Note that every bike is unique and has it own special scratches, scuffs and other signs of love from its previous rider - these photos are just to provide a rough idea of the two grades.

Examples of Good Condition

Grade A DropoutGrade A Brake LeverGrade A Headtube

Examples of Fair Condition

Grade B DropoutGrade B Head TubeGrade B Brake LeverGrade B Saddle

 

Are Outlet Bikes refurbished before sending?

"Refurbished" can mean a lot of different things so we want to make sure that we are clear about what we actually do. Our goal is to make sure that your Prevelo bike is in good operating condition, not to eliminate cosmetic signs of use. We check and tune every outlet bike before shipping. This includes:

  • Adjusting brakes
  • Replacing frayed brake cables
  • Checking tires
  • Truing wheels
  • Adjusting derailleur
  • Adjusting headset
  • Checking overall bike for good operation

 

What is the return policy for Outlet Bikes?

You can return your Outlet Bike within 7 days for a full refund.  The shipping charge is non-refundable.  Outlet Bikes shipped outside of the continental United States are not returnable or refundable.

 

What are the shipping rates for Outlet Bikes?

The shipping rates for Outlet Bikes are the same as for new Prevelo Bikes.  Discounted ground shipping rates for within the continental United States are as follows:

Small Bikes Medium Bikes Large Bikes
(Alpha Zero, Alpha One, Alpha Two) (Zulu One, Zulu Two, Alpha Three, Zulu Three) (Alpha Four, Zulu Four)
Shipping Cost $29 per bike $39 per bike $49 per bike


Shipping rates to other destinations are available here: Shipping Rates 

 

Are Outlet Bikes eligible for the Trade-Up Club?

No, Outlet Bikes are not eligible for the Trade-Up Club.